This is an update to this afternoon's post about the connectivity problems some of our broadband customers experienced this morning.

All customers should be able to get back online. If you're still having problems connecting after restarting your equipment then please contact support via the usual channels.

Our network is still somewhat out of balance, which may cause some slow downs during peak times when the network is busy.

We're returning Service Status to 'green' but will leave this thread open over the bank holiday weekend and provide another update regarding the balance of the platform on Tuesday.

Kind regards,

Bob Pullen
Customer Support