Broadband Connectivity Problems (63261) - NEW

ADSL Dial

Posted on: Friday 27 August 2010, 09:24

At approximately 9.40am today we saw a number of customers disconnected from our network. Shortly after at approximately 10.05am an even larger number of customers saw their connections dropped.

Our Customer Support Centre are handling large volumes of calls from customers unable to connect to the Internet following these drops.

At this stage we suspect a large outage affecting our supplier's network. This will be affecting other ISPs too.

Sorry for the inconvenience, we'll post further details as we have them.

Kind regards,

Bob Pullen
Customer Support

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