When's this work happening?
Tomorrow morning.

What does it affect?
Broadband Connectivity.

How long will it take?
Up to an hour.

What does the work involve?
We will be briefly disconnecting a number of broadband customers from the Internet. This is being done to balance the network following the recent increase in Broadband capacity.

Is it likely to cause problems?
Some broadband customers will be briefly disconnected from the Internet. These customers will be able to reconnect immediately.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to switch off their modem or router for 30 minutes before powering it back up and attempting to reconnect.

Kind Regards,

Bob Pullen
Customer Support